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Managing Patient Safety in a New Health Care World: The Benefits and Challenges of Improving Safety in Health Care Institutions

Aileen R. Killen, Global Head of Healthcare, Liability Risk Consulting, and Client Risk Solutions at AIG, spoke to Caldwell University students, staff, and faculty about the strides and obstacles facing the development of safety procedures within the healthcare industry. The presentation included real cases that she has overseen in the last several years. All who attended learned a great deal about what goes into large-scale improvements in healthcare safety.