Students, faculty, and staff are benefitting from the creative planning of Jennings Library staff members who are assisting with research and study needs in a virtual environment. They are helping the members of the community navigate through the final days of the spring semester classes, final papers, and exams.
Many of the library campus services are being provided remotely including interlibrary loan requests for articles, the answering of student reference questions by chat and email, citation workshops, and device check out. Caldwell University has always been known for its caring environment and the staff is working to maintain that sense of community and support in a virtual environment.
Susan Hayes, director of institutional research and assessment, is a student in the Educational Leadership doctoral program. She needed to review a quote for her dissertation in a text that she had already returned to the library and could no longer access since the library is closed. “Through the online chat, librarian Kim Lynch responded that she had a solution for me. She found the book on a government library site that created emergency free ebook loans for students and I was able to view the book electronically in minutes. It was exactly what I needed,” said Hayes.
The librarians have been happy to receive feedback too. As one student recently wrote in the chat ratings, “…a phenomenal help to me finding and exploring articles based on my psychology topic! Appreciate it.”
Virtual events were held in April including the celebration of the 2020 issue of Presence: A Catholic Poetry Journal sponsored by the English Department and a book discussion group with The Office of Student Advocacy and Prevention Awareness.