Contact Support Services: Information Technology

OVERVIEW

Our goal is to provide timely resolutions to your technology inquiries. If you have any technology support questions or problems, please call the Technology Support Request Line. After speaking with a Support Specialist, you will receive a “Request Confirmation” email with an attachment indicating your problem case number. The case number ensures you that your problem is properly logged and a Support Specialist will be assigned to it.

LOCATION

1st Floor Rosary Hall IT Suite

HOURS OF OPERATION

Fall & Spring Hours of Operation
Monday – Thursday: 8:30 a.m. – 8:00 p.m.
Friday: 8:30 a.m. – 4:30 p.m.
Summer Hours of Operation
Monday – Thursday: 8:30 a.m. – 4:30 p.m.

We can be reached by email or phone:
helpdesk@caldwell.edu
973-618-3904

Please leave a voicemail if you are calling after hours; we will return your call in the next business morning.