2020 Alumni Directory

PCI Postcard Caldwell University Alumni

 

 

 

FAQs

I received an email/postcard/phone call from a company asking for my personal information and said they were working with Caldwell University. Is this a legitimate project or is it a scam?
It’s legit! We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a family-owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for almost 100 years. This project allows Caldwell to receive important updates to our database so we can better serve our alumni.
Does Caldwell University benefit from this at all?
Yes, in a few different ways:

  • Updated Information – allows us to effectively communicate with and engage alumni
  • Legacy – preserves the history of our school
  • Revenue – generates non-dues revenue for alumni programs
  • Pride – wearing apparel shows support and love for our school
How do I know my information will only be used for directory purposes?
PCI is committed to protecting your information. The names, addresses, and information provided to PCI for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or the law. Upon completion of the project, PCI will redact PII (Personal Identifiable Information) from any and all electronic files that we have supplied or were produced by PCI in connection with the production of the directory.

I would like to verify or update my information. How may I do this?
  • If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the Caldwell University project. They will verify the information we have on file for you and make any updates where needed.
  • If you received an email with an embedded link, simply click the link to go to the online site to review your information.
  • If you did not receive a postcard or email, you may call the dedicated Caldwell University update line at 1.866.611.8394.
Can I choose what information prints in the directory?

When you call to update your information, you can tell the representative if you prefer any of your information to be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com or to the University directly.

Can anyone purchase a directory?
The Caldwell University Alumni Directory is available for sale only to Caldwell University alumni. You will be listed in the directory whether you decide to purchase a copy or not.
When will I receive my directory?
The total duration of the directory project is about 12 months. Since we began the project in May 2020, the directories will be distributed in May 2021.

I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com and they will take care of this for you.