Administration – Full Time

Caldwell University is a private, Catholic coed four-year university with a strong liberal arts core curriculum that enhances critical thinking and analytical reasoning. Caldwell offers 25 undergraduate and 30 graduate programs, including doctoral, master’s, certificate and certification programs, as well as online and distance learning options that prepare students for today’s global marketplace. The university has 15 NCAA Division II athletic teams and numerous clubs, fraternities, sororities and activities on a beautiful 70-acre campus located in the suburbs of Caldwell, New Jersey. Caldwell was founded by the Sisters of Saint Dominic of Caldwell. Its core values of respect, integrity, community and excellence influence academic and campus life. For more information about Caldwell University, visit

Submit letter of application, resume, and contact information for three professional references to:

The Office of Human Resources-IPP
Caldwell University
120 Bloomfield Avenue
Caldwell, NJ 07006
Fax: (973) 618-3358

Caldwell University is an EOE.

Title:  Technology Support Specialist


Caldwell University invites applications for a full-time Technology Support Specialist. Reporting to the Director, Administrative Technology, this position will be responsible for providing software and hardware support to all University personnel who use the administrative system. Specific job duties include, but are not limited to; 
Assisting administrative staff with their use of the Jenzabar software. 
Analyzing information flow, identifying opportunities for computer assistance, and documenting procedures to be used by other departments. 
Administering the system for CBORD card applications. 
Administering the Blackbaud Raiser’s Edge database. Performing updates to the database and client machines as necessary and provide technical support. 
Performing data transfers to and from Jenzabar according to the Work Management schedule involving Cougar Card System, Web Portal, Campus Store, Learning Management System, and Jenzabar EX. 
Assisting with system software tasks related to the Jenzabar server. 
Helping launch new IT applications working with other IT staff. 
Configuring new PCs for administrators and staff with ERP related software. 
Tracking support requests, schedule new requests and follow up on assigned tasks. 
Performing other related duties as assigned. 
Maintaining and install hardware for online locks 
Supportting the administrative management of the Infomaker, Titanium Scheduler, PowerFAIDS, Nolij and CS-Gold software platforms and provide end user support. 
Managing the webpass support email account by providing online portal access support to students, faculty and staff 

Bachelor’s degree in Information Technology or a related field plus two to four years of effective experience with administrative support software, database applications, programming, and workflow analysis is required. Experience with SQL Server and/or Oracle and/or Jenzabar systems is a plus. The successful candidate will be a team player with excellent interpersonal and communication skills who is knowledgeable about programming language, has basic IT skills, an understanding of SQL and report writing. Candidates must be willing to support the Catholic Dominican mission of the University.

Title:  Electronic Resources/Serials Management Librarian

Salary Band: 6
Posted: 07/02/2014

Caldwell College invites applications for a full-time Electronic Resources/Serials Management Librarian. Reporting to the Executive Director, Library, the Librarian will be responsible for serial and electronic resources and collections, participating in reference and instructional services, collaborating with the Discovery Services Team, and functioning as the departmental liaison to faculty and students. Specific job duties include, but are not limited to;

• Being responsible for serials, standing orders, and electronic resources management.
• Providing technical support and troubleshooting for acquisitions, managing and delivering of e-resources; integrating with library discovery systems; collaborating with campus network and website personnel; and managing vendor relations.
• Managing serial & standing order information resources in all formats, including selection, collection development, and processing.
• Supervising student workers assigned to material management.
• Helping shape policy, goals and procedures for serials and electronic resources.
• Developing assessment strategies and conducting ongoing assessment based on usage, usability, overlap and value to inform management decisions and improve library services.
• Developing and collaborating on electronic resource access and integrating projects with consortium and campus technical colleagues.
• Providing reference and instruction and serving as liaison to academic departments as assigned.
• Covering one evening shift per week and Saturday on weekend staff rotation.

Master’s degree in Library and/or Information Science from an ALA accredited institution plus one to three years of academic library experience with knowledge of and experience with management of serials and a variety of existing and emerging electronic resources is required. Knowledge of Integrated Library Systems, Learning Management Systems, and electronic resource platforms plus high-level skill using Microsoft Excel, Access or other database management software is also required. Experience providing instruction and reference assistance in an academic library is strongly preferred. Science background is preferred but not required. The successful candidate will be a dynamic, forward-thinking professional dedicated to proactive, user-centered service with the ability to innovate and thrive amidst rapid organizational and technological change. This person will have excellent analytical and problem-solving skills and the ability to work effectively with minimal direction both independently and on teams. Candidates must be willing to support the Dominican Catholic, liberal arts mission of the University.

Title:  Assistant Director of Athletic Operations

Department : Athletics
Date Posted: 06/24/2014

Caldwell University invites applications for a full-time Assistant Director, Athletic Operations. Reporting to the Executive Director, Athletics, the Assistant Director is responsible for overseeing internal operations including, but not limited to; organizing and supervising home athletic events, managing equipment, overseeing student workers, and coordinating facilities for on and off campus events. Specific job duties include, but are not limited to;
Assisting the Executive Director with the administration of daily department operations.
Developing a schedule for athletic and recreational facilities. Scheduling contests for athletic program as directed.
Working with outside contractors to maintain athletic facilities.
Managing athletic equipment to include; inventory, laundering services, distribution, condition quality, supply levels, and scheduling team pick-up and drop-off of uniforms. Working with outside vendors for equipment repair and re-conditioning. Monitoring equipment budget and communicating with Executive Director regarding needs and projections.
Coordinating and supervising home athletic events and contests. Ensure staffing, facilities preparation, and communication with officials and other event personnel.
Supervising and scheduling student employees covering the fitness center, equipment room, recreational sports, and home athletic contests.
Developing training schedule and work calendars for athletic staff and managing the training budget. Managing athletic trainer work assignments.
Working with outside organizations to secure facilities for athletic purposes when needed.
Assisting the Director, Athletic Media Relations with special projects and programs.
Attending various athletic conference meetings and conventions, serving on committees as needed.

Bachelor’s degree plus one to years of effective experience working in the athletic field is required. Master’s degree is preferred. Must be available to work evenings and weekends as needed. Must be proficient in Microsoft Office (Word and Excel). The successful candidate will be a team player, with excellent communication skills, who is able to prioritize and organize while providing excellent service and building and maintaining effective relationships across all levels of the institution. Candidates must be willing to support the Catholic Dominican mission of the college.

Title: Recruiter for Graduate Studies

Date Posted: 06/11/2014

Caldwell University invites applications for a full-time Recruiter, Graduate Studies. Reporting to the Director, Graduate Studies, the Recruiter is responsible for actively recruiting and prospecting adult students as well as developing and maintaining relationships with organizations that would benefit from the educational opportunities provided by Caldwell University. Job duties include, but are not limited to; 
Spending at least 50% of the time on recruitment activities; including but not limited to; planning and attending online, on and off-campus recruitment events such as graduate education fairs, corporate recruitment functions, networking opportunities, information sessions and other initiatives that will contribute toward building a pipeline of prospective adult students. 
Engaging prospective students through various means of ongoing and regular communication; phone, email, text, and social media as appropriate. 
Leveraging effective networking and relationship building skills to develop relationships with organizations and contacts that will contribute to the enrollment of adult students. 
Developing and maintaining effective relationships across the institution that will support adult student recruitment and retention. 
Effectively collaborating and communicating with Program Coordinators to ensure a seamless admissions process for adult students. 
Providing visitors and walk-ins with exceptional service and personal attention while answering questions, filling out paperwork, and establishing student records as needed. 
Preparing and submitting monthly recruitment reports to the Director. 
Maintaining up-to-date knowledge of college academic programs, support services, financial aid, and billing procedures. 
Bachelor’s degree in related field, plus 1-2 years of effective experience is required. Master’s degree is preferred. Proficiency in Microsoft Office programs and experience using databases is also required. Must be available evenings and weekends as needed. Must be available to travel as needed. The successful candidate will have a proven track record of building effective relationships within and outside of an institution, be able to communicate effectively with individuals and in group settings, manage time, and competing priorities. The candidate will also have exceptional customer service skills and be able to represent the institution in a professional manner at all times while providing accurate and timely information. Candidates must be willing to support the Dominican Catholic, liberal arts mission of the College.

Title: Technology Support Specialist ( 2 openings)

Department: IT

Date Posted: 05/21/2014

Caldwell University invites applications for a full-time Technology Support Specialist. Reporting to the Manager, Technology Support Services and the IT Project Manager, this entry-level position is responsible for providing computer support for labs, student, faculty and staff computers. Specific job duties include, but are not limited to;

  • Analyzing and/or resolving hardware, software, and application problems for all network or stand-alone computer systems supported by Caldwell University
  • Monitoring computer systems and applications for response time, problem prevention, performance and resource utilization.
  • Coordinating the resolution of software and application problems for students, faculty and staff.
  • Reporting hardware failures to the appropriate vendors via telephone or on-line systems.
  • Training users in specific programs, and hardware operation. Creating technical documents and computer training materials for end-users.
  • Coordinating classroom technology use including scheduling and activating.
  • Researching and acquiring knowledge of computer hardware and software available to users.
  • Providing phone support during assigned hours (ex. 2222/). Logging incoming requests.

Bachelor’s degree plus 1-2 years of effective experience is required. The successful candidate will have strong technical learning abilities and provide excellent customer service while prioritizing and responding to user needs. This person must also be able to work in a collaborative team environment with a diverse group of people and have strong interpersonal and communication skills. Candidates must be willing to support the Dominican Catholic, liberal arts mission of the College.

Title: Technology Deployment Specialist

Posted: 04/25/2014

Reporting to the Chief Information Officer (CIO), the Technology Deployment Specialist will manage the activities related to IT Services that impact the College’s academic and administrative functions. Specific job duties include, but are not limited to;

  •   Communicating with faculty, staff, and vendors to ensure IT needs are being met for academic and administrative units.
  •  Providing technical leadership in application or technology development projects. Overseeing projects progression and ensuring they stay on track with defined initiatives. Facilitating the resolution of technical issues in order to keep projects on schedule.
  •  Working closely with Technology Support Services, department administrators and faculty to coordinate the rollout of various technologies.
  •  Collaborating with Technology Support Services, vendors, and consultants to determine strategy and plan for system implementations and upgrades.
  •  Suggesting improvements based on technology, best practices, and/or changing requirements.
  •  Acting as a project technical lead and/or functional lead for assigned projects.

Bachelor’s degree in a related field plus a minimum of 5 years of related experience is required. Expertise and familiarity with various operating systems and computer hardware platforms is also required. Specific experience working with the Microsoft Office Suite, virtual desktops, and a bring your own device environment. The successful candidate will possess excellent problem solving skills, the ability to understand technical systematic issues, knowledge of emerging technology trends relevant to higher education, and the ability to communicate effectively across all levels of the institution. Candidates must be willing to support the Dominican Catholic, liberal arts mission of the College.

Title: Executive Director, Student Success

Posted: 04/25/2014

Caldwell University invites applications for the position of Executive Director, Student Success. Reporting to the Vice President for Academic Affairs, the Executive Director will develop and oversee services and programs designed to ensure student academic success.

The Executive Director maintains supervisory responsibility for academic advisement and study abroad; career planning and development; the Educational Opportunity Fund (EOF); tutoring and testing; and disability services. The Executive Director of Student Success is responsible for retention efforts for all students with particular emphasis on freshman and sophomore year retention programs as well as adult undergraduate programs. The Executive Director of Student Success is responsible for the coordination and development of the Freshman Seminar course, including faculty training. Responsibilities also include mediating student problems, intervening when necessary to provide support to students, and working energetically and proactively with faculty, Student Life and other offices on campus to meet the needs of our students.

A master’s degree and at least 5 to seven years of progressive related experience, including supervisory experience is required. The successful candidate will possess the vision and commitment to continuous improvement necessary to developing and providing excellent service to current and future generations of students. Candidates must be willing to support the Dominican Catholic liberal arts mission of the college